Trainers

We have trainers based in the following areas and who are happy to travel to deliver One Hundred Thousand Welcomes programmes to wherever your business is based.

Click on a region to view the available trainers in a region

Aberdeen & Grampian (1)
Angus & Dundee (2)
Argyll & the Islands (1)
Ayrshire (1)
Caithness & Sutherland (0)
Dumfries & Galloway (1)
Edinburgh & Lothians (1)
Fife (1)
Greater Glasgow & Clyde Valley (3)
Inverness & Eastern Highlands (1)
Lochaber (0)
Moray (1)
Orkney (0)
Perthshire (1)
Scottish Borders (0)
Shetland (1)
Skye, Lochalsh & Wester Ross (0)
Stirling & Trossachs (1)
Western Isles (0)


Aberdeen & Grampian



Donna Maver - DM Training Consultants Ltd

DM Training was set up in April 2006. Our main aim is to develop and inspire people working in the Hospitality and Tourism Industry.

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Angus & Dundee



Donna Reid - Dundee College

Business Lecturer Donna Reid has been involved in delivering high quality training to corporate businesses and students alike.

Programmes available

Delivering Service Excellence

View trainer's profile and contact details

Ian Hunt - Training Solutions

Ian Hunt is a professionally qualified facilitator with a unique training style that relaxes people and helps them to enjoy the workshops that he runs.

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Argyll & the Islands



Darlene Russell - Argyll College

Darlene Russell is an experienced yet highly versatile trainer with a proven track record.
Strong leadership with extensive market knowledge are key qualities of this dynamic and effective trainer.

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Ayrshire



Keith Emery - EMPACT

Since 1986, Empact has maximised potential for clients through delivering a successful, respected training service.

We offer great personal service and meaningful training that improves your bottom line - we mean business! Our success is your success!

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Dumfries & Galloway



Stephen Duncan - One Amazing Day

A dynamic, proactive and experienced senior manager with considerable business acumen, commercial awareness and creative marketing ability who excels at leading and motivating successful and productive teams.

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Edinburgh & Lothians



Jennifer Medcalf - Tall Poppies Scotland Ltd

Jennifer has had 20 years experience in building customer service brands. Coming from a family of Scottish hoteliers, she is passionate about customer service as the key to re-energising and developing the potential for Scottish tourism businesses.

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Fife



Liz Pettigrew - Andrew Carnegie Business School, Lauder College

As an experienced trainer I am passionate about Scotland and good service. As a Customer Service specialist I deliver hospitality courses to front line staff through the Andrew Carnegie Business School at Carnegie College

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Greater Glasgow & Clyde Valley



Aileen McDonald - AMD Business Consultancy

Inspired business solutions delivered through people to improve profit.

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Denise Drummond MacKean - Tourism Business Training

The service that you and your team can deliver will differentiate your business from others and will give your customers added value.

Programmes available

Leading Service Excellence

View trainer's profile and contact details

Viola Lier - RavingScotland – Tourism and Training

RavingScotland is creating raving fans for Scotland by providing outstanding tourism services and inspiring training events. We practise what we preach.

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Inverness & Eastern Highlands



Marina Huggett - Tourism Excellence Consultancy

Marina is passionate about tourism. She has an extensive tourism industry background and a well proven track record in delivering service excellence training which makes a real difference to her clients.

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Moray



Astra Gray - One Amazing Day

In life the personal memories we experience are many. Some can be classed as a “peak” experience that create a particularly special moment of self-awareness.

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Perthshire



Annie Lindsay - Tickety Boo Scotland Ltd

We will be leaders in creating and delivering 'right 1st time', innovative, creative Training and HR solutions which will dramatically impact on our customers success and provide tangible business outputs.

Programmes available

Leading Service Excellence

View trainer's profile and contact details

Shetland



Patricia Burgess - Patricia Burgess

Provision of a high quality professional tour guiding and information service. Translations in French, German and Spanish.

Programmes available

Leading Service Excellence
Delivering Service Excellence

View trainer's profile and contact details

Stirling & Trossachs



Fiona Young - Fiona Young Training & Consultation

The most important person is the Customer let's make them feel that way.
F.Y.T.& C. is a business specialist in assisting an organisation and its people become more Customer focused and fulfil the needs of its greatest asset, the people it Serves.

Programmes available

Delivering Service Excellence

View trainer's profile and contact details